All About Website Usability Blog – Holly Phillips


Definition of a “usable” site
June 1, 2009, 7:48 pm
Filed under: usability basics

Why do people use a website?  To get something done — learn something, buy something (hopefully!), get something fixed, contact someone, find something…  In other words, your website will be successful if it lets your visitors DO whatever it is they want to do with the least amount of effort or thought. 

Easy, right?  Well – only if you have a deep understanding of who your visitors are and what they’re trying to do.  Oh, and how they try to do it.  How much help they need along the way.   What words they use.  What other websites they’re used to.  How their cultures (geographic or corporate) influence how they think.  What their motivation is.  What interests them and what turns them off.  Ok, you get the point.  The next post will talk about where to start.

Advertisements

Leave a Comment so far
Leave a comment



Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s



%d bloggers like this: